Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Queen's Hospital
2023-04-27
Person
3
5
0
Review of Outpatient Team 1
27th April 2023
Was day of junior doctor strike so was some docs moved sites leading to little confusion who was covering who's patients. Left unaware of delay and reason for it. Once saw doc 1st time, quickly sent for x ray where they always helpful and quick then back to doc who asked plaster room to take off cast and fit boot. They did this well and gave me plenty of info about the use of the boot.
Suggested improvements
Make patients aware of delays and reasons
Queen's Hospital
2023-04-27
Person
5
5
0
Review of Outpatient Team 1
27th April 2023
Everyone was professional & helpful
Suggested improvements
Nil .
Queen's Hospital
2023-04-27
Person
5
5
0
Review of Stroke Ambulatory Care Unit
27th April 2023
It was better than private healthcare. All the staff that I meet at Queens Hospital today were very supportive and caring, thanks everyone. From the information desk, CT, scanning department Dr and nurse who saw me in the stroke clinics.
Suggested improvements
I was very nervous about coming to Queens but I have changed my opinion, positive in all areas.
Queen's Hospital
2023-04-27
Person
4
5
0
Review of Queen’s - Accident & Emergency
27th April 2023
Because I received good care by all staff that was involved in my treatment that i was in for just under a week
Suggested improvements
Nothing
Queen's Hospital
2023-04-27
Person
4
5
0
Review of Queen’s - Accident & Emergency
27th April 2023
The service and care provided to me was excellent and expected from a great NHS which is usually taken for granted.
Suggested improvements
I didn't notice any shortcomings.
Queen's Hospital
2023-04-27
Person
5
5
0
Review of Queen’s - Accident & Emergency
27th April 2023
Because that was how I was treated with care and compassion.
Suggested improvements
More staff to reduce waiting time
Queen's Hospital
2023-04-27
Person
5
5
0
Review of Queen’s - Accident & Emergency
27th April 2023
The staff were knowledgeable, and very supportive.
Very professional and polite
Suggested improvements
1. You need coat and clothes hooks in the toilets
2. You staff need a serious pay rise
Queen's Hospital
2023-04-27
Person
5
5
0
Review of Queen’s - Accident & Emergency
27th April 2023
For a Saturday night with lots of aggressive people the staff worked professionally and with care
Suggested improvements
More protection for the staff to control situations that could get out of control and allowing the staff to do their job
Queen's Hospital
2023-04-27
Person
4
5
0
Review of Queen’s - Accident & Emergency
27th April 2023
I was triaged a lot quicker than expected and my visit totalled about 6 hours. The staff, although extremely busy were all lovely and helpful. All nhs staff absolutely deserve pay rise they are fighting for
Suggested improvements
I can’t think of anything
Queen's Hospital
2023-04-27
Person
4
5
0
Review of Queen’s - Accident & Emergency
27th April 2023
I think individually that everyone was knowledgeable, kind and compassionate, but I also got the sense that each dept thought the other was useless! Because of this the overall impression was an unconnected mess punctuated by moments of fantastic care.
Suggested improvements
Connect better. When I’m sent to a different sept I don’t want to be told that I need to go back there because they don’t have my notes, or that someone has given me incorrect information